Activate the remote (request) control on Teams for external participants

By Default in Microsoft Teams the option to “Allow an external participant to give or request control” is turned off.

Log in to the Microsoft Teams Admin center  (https://admin.teams.microsoft.com/)

  1. In the left menu select Meetings –> Meeting Policies
  2. Select the Global (Org-wide default) policy
  3. Under Content Sharing section choose a screen sharing mode.
  4. Turn the following settings to on :  
    • Allow an external participant to give or request control by clicking the slider
    • Allow a participant to give or request control

Replication of this setting toke some time in my tenant but after a while external users were able to request for remote control.

Official Microsoft documentation can be found here : https://docs.microsoft.com/en-us/microsoftteams/configure-desktop-sharing

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